Vienna, Austria · Since 2021WhatsApp +43 678 58213784

Federal Procurator's Office · Anti-Fraud & Scam Recovery

The people handling your case

Every agent works cases from all over the world — no country is out of scope.

Office leadership

Felix Huber, Direct Manager

Direct Manager

Felix Huber

18 years' experience50+ countries — cross-border cases

Felix founded the office in Vienna in 2021 and leads every fraud recovery file from first report to final settlement. With a background in financial-crime compliance across Austria and Germany, he personally signs off on each claim package before it is filed and keeps clients informed at every stage of their case.

Our agents

Elena Marchetti, Senior Fraud Investigator

Elena Marchetti

Senior Fraud Investigator

Investment and crypto scams14 years' experience

50+ countries · EU, UK, North America, Asia-Pacific

Elena has spent over a decade unpicking fake trading platforms and bogus brokerage firms. She reconstructs the full path of a victim's deposits and builds the evidence file used to freeze accounts at exchanges and payment providers.

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Daniel Brandt, Case Officer

Daniel Brandt

Case Officer

Bank transfer recovery9 years' experience

50+ countries · Austria, EU/SEPA, Middle East

Daniel is the first point of contact for most new clients. He handles recall requests, chargebacks and disputes with Austrian and EU banks, and keeps each case moving with weekly written updates.

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Amara Okonkwo, Head of Victim Support

Amara Okonkwo

Head of Victim Support

Victim assistance & counselling11 years' experience

50+ countries · Africa, Europe, North America

Amara supports clients through the personal side of fraud. She takes statements with care, coordinates with police liaison officers and makes sure nobody has to explain their story more times than necessary.

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Robert Lindqvist, Chief Legal Counsel

Robert Lindqvist

Chief Legal Counsel

Cross-border legal proceedings21 years' experience

50+ countries · EU, Nordics, offshore jurisdictions

Robert leads the legal side of recovery, filing structured claims across Austrian, EU and international jurisdictions and representing the office in negotiations with banks, receivers and regulators.

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Mei-Lin Zhou, Forensic Analyst

Mei-Lin Zhou

Forensic Analyst

Blockchain tracing8 years' experience

50+ countries · Asia, Americas, all blockchain networks

Mei-Lin traces stolen crypto across wallets, mixers and exchanges. Her transaction maps turn a lost transfer into a documented trail that compliance teams can act on.

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Thomas Beckett, Field Agent

Thomas Beckett

Field Agent

Identity theft cases12 years' experience

50+ countries · UK, Commonwealth, Latin America

Thomas handles identity theft and impersonation files — containing the damage, securing compromised accounts and gathering the on-the-ground evidence that supports a criminal complaint.

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Lukas Ebner, Senior Compliance Officer

Lukas Ebner

Senior Compliance Officer

Austrian & EU banking regulation16 years' experience

50+ countries · Austria, Germany, EEA

Lukas spent years inside Austrian retail banking before joining the office. He knows exactly how recall and freeze requests are processed internally, and he uses that to push files past the desks where most claims stall.

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Nadine Bachmann, Asset Tracing Specialist

Nadine Bachmann

Asset Tracing Specialist

Swiss & offshore asset recovery13 years' experience

50+ countries · Switzerland, Liechtenstein, offshore centres

Nadine works from our Swiss desk, tracing funds through private banks, holding structures and offshore vehicles. She prepares the disclosure requests and freezing applications that bring hidden assets back into reach.

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Oliver Whitmore, Senior Claims Solicitor

Oliver Whitmore

Senior Claims Solicitor

UK claims & FCA complaints22 years' experience

50+ countries · United Kingdom, Ireland, Gulf states

Oliver leads UK-facing work: FCA and Financial Ombudsman complaints, reimbursement claims against British banks, and civil recovery proceedings in the London courts on behalf of our clients.

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