Vienna, Austria · Since 2021WhatsApp +43 678 58213784

Bank transfer & APP fraud

£155K returned

A house deposit was diverted hours before closing by a spoofed conveyancer email.

Client
Irish first-time buyers
Location
Dublin, Ireland
Case duration
2 weeks
Lead agent
Oliver Whitmore
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Full client summary

Speed decided this case. We escalated to the receiving bank's fraud desk within four hours of the report, froze the account before the second withdrawal, and returned the deposit in time for the sale to complete.

Case timeline

  1. 1

    Intake & evidence

    Reported within hours; payment instruction preserved immediately.

  2. 2

    Tracing

    Receiving account identified the same afternoon.

  3. 3

    Freeze & claim

    Freeze secured before the second withdrawal cleared.

  4. 4

    Recovery

    Deposit returned and the purchase completed on schedule.

Outcome

£155K returned

Amount involved: £155K · Closed in 2 weeks · 2024

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Verification & compliance

Standards our case work is held to

AML

AML / KYC compliant

Anti-money-laundering procedures on every file

GDPR

GDPR data handling

EU-standard confidentiality and data protection

ISO

ISO 27001 aligned

Information-security controls for case evidence

CFE

Certified fraud examiners

Accredited investigators leading each case

AT

Registered in Austria

Vienna-based office, established 2021

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Encrypted intake

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