Bank transfer & APP fraud
£420K returned
An impersonation email persuaded staff to transfer funds to a fake solicitor account.
- Client
- UK family office
- Location
- London, United Kingdom
- Case duration
- 3 weeks
- Lead agent
- Oliver Whitmore
Full client summary
A compromised email thread was used to substitute payment details hours before completion. We filed an urgent recall with the sending bank, traced the receiving account through two hops, and produced a court-grade evidence pack in 72 hours that supported a full reimbursement claim.
Case timeline
- 1
Intake & evidence
Email headers and payment instructions preserved forensically the same day.
- 2
Tracing
Receiving account identified and mapped to two downstream mule accounts.
- 3
Freeze & claim
Urgent recall and reimbursement claim filed under the APP framework.
- 4
Recovery
Full amount returned by the sending bank within three weeks.
Outcome
£420K returned
Amount involved: £420K · Closed in 3 weeks · 2024
Verification & compliance
Standards our case work is held to
AML / KYC compliant
Anti-money-laundering procedures on every file
GDPR data handling
EU-standard confidentiality and data protection
ISO 27001 aligned
Information-security controls for case evidence
Certified fraud examiners
Accredited investigators leading each case
Registered in Austria
Vienna-based office, established 2021
Encrypted intake
All submissions transmitted over secure channels