Romance & impersonation scam
£310K recovered
A months-long romance scam drained savings through dozens of small transfers.
- Client
- Swiss retiree
- Location
- Zurich, Switzerland
- Case duration
- 16 weeks
- Lead agent
- Nadine Bachmann
Full client summary
Over fourteen months the client made 61 transfers to accounts controlled by a mule network operating across three countries. We mapped the network, showed a common controlling party, and worked with the client's bank to reverse the largest payments while a criminal complaint proceeded.
Case timeline
- 1
Intake & evidence
Every transfer catalogued and matched to counterpart accounts.
- 2
Tracing
Mule network mapped across three jurisdictions with a shared controller.
- 3
Freeze & claim
Bank recall and criminal complaint filed simultaneously.
- 4
Recovery
Majority of losses reversed after the receiving bank accepted liability.
Outcome
£310K recovered
Amount involved: £310K · Closed in 16 weeks · 2023
Verification & compliance
Standards our case work is held to
AML / KYC compliant
Anti-money-laundering procedures on every file
GDPR data handling
EU-standard confidentiality and data protection
ISO 27001 aligned
Information-security controls for case evidence
Certified fraud examiners
Accredited investigators leading each case
Registered in Austria
Vienna-based office, established 2021
Encrypted intake
All submissions transmitted over secure channels