Vienna, Austria · Since 2021WhatsApp +43 678 58213784

Identity theft

£95K recovered

Stolen identity documents were used to open credit lines and clear a business account.

Client
German business owner
Location
Munich, Germany
Case duration
6 weeks
Lead agent
Lukas Ebner
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Full client summary

Fraudsters used leaked KYC documents to open four credit facilities. We contained the exposure, forced closure of the fraudulent lines, restored the client's credit record, and pursued the institution that approved a payout without verification.

Case timeline

  1. 1

    Intake & evidence

    Credit file pulled and all fraudulent applications identified.

  2. 2

    Tracing

    Application IPs and delivery addresses linked to a single operator.

  3. 3

    Freeze & claim

    Negligence claim filed against the approving institution.

  4. 4

    Recovery

    Balances written off and the withdrawn amount reimbursed.

Outcome

£95K recovered

Amount involved: £95K · Closed in 6 weeks · 2024

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Verification & compliance

Standards our case work is held to

AML

AML / KYC compliant

Anti-money-laundering procedures on every file

GDPR

GDPR data handling

EU-standard confidentiality and data protection

ISO

ISO 27001 aligned

Information-security controls for case evidence

CFE

Certified fraud examiners

Accredited investigators leading each case

AT

Registered in Austria

Vienna-based office, established 2021

SSL

Encrypted intake

All submissions transmitted over secure channels

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